KAMPALA, Uganda — The Uganda Police Force has officially addressed the widely circulated video showing a serving officer, Assistant Superintendent of Police (ASP) Clive Nsiima, assaulting a female attendant at a supermarket located within a Shell fuel station in Kyanja, Kampala.
In a statement released on Wednesday morning, Police Spokesperson ACP Rusoke Kituuma confirmed that Nsiima has been taken into custody following the incident, which gained massive traction on social media.
“Yesterday, 7th October 2025, a video circulated on social media depicting a male client assaulting a female attendant at a Shell petrol station. Our preliminary investigations point to ASP Nsiima, a police officer, as the suspect,” Kituuma stated.
He added that the force is committed to ensuring accountability: “The officer has been apprehended and detained in police custody. He will be brought to account as soon as investigations are complete.”
The viral footage captures Nsiima, who was dressed in civilian clothes, angrily confronting the cashier over a discrepancy involving a Shs 30,000 (approximately $8) bill. The officer is clearly heard threatening the attendant before striking her.
“Do you think I can run away with Shs 100,000? I can slap you even with these cameras here and tomorrow we go to court,” Nsiima is heard saying just before he is seen physically striking the woman twice.
Kituuma condemned the officer’s actions in the strongest terms, noting that investigators have since contacted both the victim and eyewitnesses.
“We condemn this behaviour as it contravenes our disciplinary code,” he said. The case has been formally registered at Kyanja Police Post under reference number 08/07/10/25, classified as assault and threatening violence.
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The incident has provoked widespread public condemnation, with citizens demanding immediate accountability and a zero-tolerance approach to misconduct within the security services.
According to the Uganda Police Force’s 2023 Annual Crime Report, over 15,300 cases of assault and threatening violence were recorded last year, constituting nearly 9% of all reported crimes nationwide.
Police reiterated that Nsiima remains detained as both internal and criminal investigations proceed.
“No one is above the law,” Kituuma reiterated, emphasizing that disciplinary measures would be implemented in strict adherence to the Force’s code of conduct.
